Return Policy

LadyBug Apparel uses a print on demand company for all of its products, which means all products are unique and produced per order. Because of this, returns or exchanges are not supported if you ordered a wrong size, color, or simply don’t like the product. We do not have the inventory space to keep the unwanted items. 

Once an order has been sent to production it is sent to the Print Provider and you can no longer edit any details or cancel it. If the shipment details were incorrect, or you ordered the wrong size or color, we will not offer replacements or refunds, so please, please, please make sure all your choices and information is correct before finalizing the order. 

We can, however, offer a replacement order free of charge, if there are any issues with the order, like manufacturing error, printing issues and such. 

In case a replacement order is arranged, there is no need to send the original order back to us. If issues arise with a replacement order, we can offer you a refund.

To arrange a replacement of a defective product, please feel free to contact us at info@ladybugapparel.com with all the necessary information and photographic evidence for investigation, and we will do everything possible to correct the situation and provide the most suitable solution to you, depending if the replacement or a refund is eligible or not.